12 months ago, a certain power company, let's call them Scottish Cunting Power, gave me a cold call asking if I wanted to switch to them. As I was on a 'pay for what you use' system anyway, I'll admit I didn't pay much attention to who my supplier was, and for whatever reason, I already thought I was on different suppliers, because my gas and electricity 'credit cards' had different names on them.
To get the guy off the phone without being rude, I asked if he could make it so both my utilities were with them without causing me any complications, and he said "no problemo" and handed me over to his boss to seal the deal.
A couple of months later, I get a call from British Gas asking why I've changed supplier and did I know blah, blah, fucking blah... and I explain why I'm now with Scottish Fucking-Pricks Power. To which, he responds, "But, you've always been a British Gas customer!"
Okay, I'm coming back to your mob, says I. You sort those cheeky bastards out!
Fuck it, this is heading for ti;ldr territory so I'll cut to the chase. Now those grabbing bastards at Scottish Twatting Power want me to pay £44 which I now somehow owe them.
:Shake:
Bear in mind they didn't have to come out and change the meters or anything, and I was on a pre-payment meter all the time.
Should I just go postal in the nearest branch - if they have a place where you can interact face to face with another human - or is there a better way to achieve a satisfactory result from this?