Oh.
Spoiler (mouseover to read):
I was just now told via telephone to GEICO that my good-faith effort to pay this month's premium with my credit card, instead of through my checking account, will result in a $20 "checking account closed" fee.
Since you will not accept my alternate, valid method of payment, well in advance of the date due, and your CS representative replied that the twenty USD fee should be waived, even including my advance notice and preparation of alternate valid payment, I'd like to cancel my insurance by you effective November 28, 2019.
It is out of the question that a company should refuse payment in advance, as I offered to do, and I choose to spend forty minutes on the phone with one of the many other companies who solicit my company, rather than do the same fighting against your strict policy of refusing my good-faith efforts to pay. |
Yeah.
In my defense, it's really hard to write some "customer service" "comment" that doesn't sound bitchy and entitled.
I understand their point of view, but it's, to me, a ridiculously arbitrary, bureaucratic notion, in the worst sense of that penultimate word.
Actually, no.
They can process whatever charge they want. But they're selling me a fat line of horseshit about "Oh, we can't possibly process that, since your previous payment is still being processed."
If it were a regulatory obstacle, he or she must have said so, or be banished.
If not, they're just fucking stupid rummies.
Not that I'm not, but I'm not running a goddamned company, just my own fucking life, which is pretty fucking simple.